Could a freshly designed patient experience revolutionize the doctor’s visit?

The future of the doctor’s visit is the topic of innumerable conference lectures, policy forecasts, and venture capital meetings. Will we all go to community clinics under single-payer health care? Will doctors’ offices shut down as on-demand house calls prosper? Will IBM Watson figure out what that pink mole is? Advertisements Continue reading Could a freshly designed patient experience revolutionize the doctor’s visit?

Until we fix electronic medical records, we’ll keep losing good physicians

Could we lose hundreds, perhaps thousands, of physicians to bad software? I’ve written about doctors’ frustrations with software before, but recent studies have now linked electronic health records (EHR) to physician burnout. That means the software that runs billing and medical records and occupies doctors’ hands and eyes for much of the work day is a direct contributor to feelings of apathy toward patients and medicine, depressed or angry mood, cynicism and lack of feelings of accomplishment. Continue reading Until we fix electronic medical records, we’ll keep losing good physicians